Capri by Fraser Johor Bahru

great view of Singapore and the sea from the hotel..the only issue I had was the toilet door was spoilt.. we got breakfast but was told that weekdays breakfast ends at 10am instead of 11am and that was a bummer..

the room was clean, has a beautiful view and seems quite well maintained for a 6 year old hotel! however, the service is disappointing. we checked in early and signed paperwork for room xxx however when we came back after dinner, we were suddenly informed that our room number has changed. when we enquired on what changed, why it changed and how I signed paperwork indicating a different room number, they simply shrugged and said my signature on their guest registration form is not confirmed. it was nearly midnight when we were contesting with the duty manager about how our assigned rooms were abruptly changed. he could not explain how the rooms suddenly changed and could not get us the room that was originally assigned, and the same room that we signed paperwork for. ultimately, he upgraded us to a different room type but honestly it felt odd and shady. why would my assigned room suddenly changed? there was no communication at all, it was only brought up when I remembered it was a different room… it was distasteful despite the upgrade to soothe our spirits, there was no apology btw. OH and before we insisted on an upgrade, the duty manager lied and said they were full and were going to assign us to a low floor. 2 mins later though, he relented and suddenly vacant high floor rooms became available… they’re definitely unapologetic and have a shady check in procedure. I’d probably opt for another hotel next time…

Stayed here for a night and the price is really good for the room. Spacious, clean and near to JB customs / city square. Booked a total of 7 rooms and no complains from everyone.

Here to celebrate my bf birthday, and was surprised with a small cake when we checked in to the room. Hotel room was very spacious and clean, staff are very friendly too. We enjoyed our stay there and will definitely come back again!

Great room with great sea view.  Spacious clean and comfortable. Free Parking available and can be validated with TNG card before exit

Huge hotel that’s walkable from CIQ. Rooms are big but the service is a huge turn off. Most of the staff are chatting with each other and offer little help to assist their guests . Housekeeping line is hard to get through. Had to go down to front desk each time we needed something.